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Guide Query Kiosk for UK, WF-G3399, AndroidSBC, Quebec City

TL;DR: Guide Query Kiosk for UK

AndroidSBC export desk: OEM, ODM and distribution tracks open on the WF-G smart guide kiosk board family serving Quebec City, Canada. The WF-G3399 smart guide kiosk Android motherboard spans the dual-screen high-definition guide kiosk and eleven sister models in the WF-G series, all built on the RK3399 dual Cortex-A72 1.8GHz plus quad Cortex-A53 64-bit SoC with the ARM Mali-T860 MP4 GPU, dual HDMI 2.0 4K output plus eDP, and Android 11 firmware support. AndroidSBC, the export arm of Wanlin Manufacturing Group, ships the WF-G family from the Longgang source factory in Shenzhen to Quebec City and Canada importers who run mall directory, wayfinding, information point, dual-screen promotion, interactive display and outdoor smart city programmes.

AndroidSBC WF-G3399 Smart Guide Kiosk Android Motherboard for Quebec City, Canada

About AndroidSBC and the Smart Guide Kiosk Android Motherboard Family

Every WF-G smart guide kiosk Android motherboard ships with the compliance set already assembled. CE, FCC, RoHS and REACH declarations are held on file for the family, UKCA, KC, PSE, SAA, UL and CCC are added per destination, and the EMC, ESD and surge immunity test reports travel with the shipment rather than arriving after it. AndroidSBC, a Wanlin Manufacturing Group export brand, keeps the same dossier structure for Canada and for every other market it serves, so a Quebec City systems integrator can hand the file to a mall operator, a transit authority or a customs broker without a translation round trip. The RF and safety paperwork is versioned against the board revision, not against the marketing name. OEM private label starts at 100 pieces, ODM carrier board work at 500 pieces, and both tracks keep the same seven-year firmware window that applies to the standard Quebec City and Canada catalogue SKUs.

WF-G3399 Technical Specifications

ParameterAndroidSBC WF-G3399 (dual-screen high-definition guide kiosk)Industry Average
ProcessorRK3399 dual Cortex-A72 1.8GHz plus quad Cortex-A53 64-bit SoCOlder 28nm or 40nm quad-core SoC
Process node28nmOlder 28nm or 40nm process
GPUMali-T860 MP4Older Mali-450 or basic GPU
NPU / AIno NPU, CPU-only inferenceNo NPU on competing entry boards
Memory4GB LPDDR4DDR3 1GB / 2GB on competing boards
Storage32GB eMMCeMMC 5.0 8GB / 16GB on competing boards
Display outputdual HDMI 2.0 4K output plus eDPSingle HDMI 1080p only on competing boards
Touch support10-point capacitive touchResistive single-touch on competing boards
Operating systemAndroid 11Android 8 or Android 9 on competing boards
ConnectivityWiFi 5 plus Bluetooth 5.0 plus Gigabit EthernetWiFi 4 plus 10/100M Ethernet on competing boards
Payment peripheralsQR code scanner, NFC, barcode scanner, thermal printer, cash drawerNo bundled payment-peripheral driver SDK on competing boards
Operating temperature0C to 50C0C to 40C on competing boards

All parameters in the table above are measured at 25C ambient. The AndroidSBC WF-G3399 (dual-screen high-definition guide kiosk) maintains its 4K HDMI output plus capacitive touch sampling while running the burn-in test loop, a configuration that competing single-platform boards cannot sustain at 60fps. For Canada importers sourcing the WF-G family, the WF-G3399-A variant is the typical configuration for the hotel lobby and resort directory terminal use case, with a sustained weekly capacity of 5000 pcs/wk.

Challenges in Sourcing Smart Guide Kiosk Android Motherboards for Canada Buyers

The tenth obstacle is the hidden cost of a trading company in the middle. Every Quebec City specification change becomes a negotiation, every failure analysis becomes a forwarding exercise, and Canada engineers never reach the people who actually control the layout.

Lifecycle is planned at the point of sale. AndroidSBC keeps a seven-year firmware window on the WF-G family, publishes a migration path from the 28nm legacy tiers and the A133 entry tier, and holds buffer stock so Quebec City and Canada programmes are not stranded when a platform ages out. ISED Canada conformity and the ISED certification with a CSA or UL safety listing file set stay versioned alongside. As of September 18, 2026 the Quebec City programme stands at 165100 boards booked, the 7th lot to clear the line for Canada and the 7th to route through the Vancouver - Shanghai lane.

Competitive Comparison: WF-G3399 vs Competing Smart Guide Kiosk Android Boards

The shortlist conversation in Quebec City and Canada rarely turns on clock speed alone. It turns on how quickly a visitor can go from standing in front of a directory to knowing which floor to walk to, and which board vendor has already solved the touch panel, the compliance files and the update path for that moment.

  • vs single-platform board vendors: the WF-G family covers eight silicon options out of one Shenzhen source factory, from the Rockchip RK3588 8nm and RK3568 22nm tiers through the RK3288 and RK3399 28nm legacy tiers to the Allwinner A133, H618 and T527 entry and industrial parts.
  • vs boards shipped without a peripheral driver SDK: the WF-G family arrives with capacitive and IR touch, QR code, NFC, barcode scanner, thermal printer, RFID, ID card reader, camera and relay drivers already integrated, so the integrator writes the directory application rather than the driver layer.
  • vs boards without unattended-operation features: the WF-G family ships with a hardware watchdog, RTC, scheduled power on and off, auto power-on after mains failure, kiosk-mode lockdown and staged OTA with rollback out of the box.
  • vs boards that cannot drive two panels independently: the WF-G family ships with independent video paths across LVDS, eDP, MIPI DSI and HDMI on the RK3588, RK3568 and T527 tiers, which is the difference between a directory panel plus a promotion panel and a mirrored duplicate.

Global Smart Guide Kiosk / Wayfinding / Interactive Display Market Trends

Venue operators are consolidating screen estates onto fewer board platforms: dual-screen high-definition guide kiosk programmes in Canada used to be quoted per site with a different controller each time; Mordor Intelligence and Technavio both track the same consolidation direction in self-service hardware. For Quebec City buyers the consequence is that a single dual-screen high-definition guide kiosk platform has to serve a floor directory, a promotional wall and an information point, provided the board supports independent dual display output.

  • Mall floor directories and tenant finders: WF-G3399 is the usual starting point for shopping centre rollouts, with the dual-screen WF-G8800 as the directory plus promotion option.
  • Transit, hospital and campus wayfinding banks: the mid-tier WF-G8800 and the industrial WF-G8801 sister SKUs form the public venue ladder, with route planning and multi-language content.
  • Promotional walls and in-venue signage networks: WF-G8801 and the entry-tier sister SKUs cover continuous-play directory and campaign screens across a venue estate.

For Quebec City buyers the takeaway is narrow: specify the Canada compliance set and the content client at the same time as the silicon, or the estate gets re-qualified later.

Partner Success Story: Siam Retail Holdings (convenience and community mall operator)

A Siam Retail Holdings deployment in the Southeast Asia convenience retail segment illustrates how the WF-G guide kiosk board family supports Quebec City integrators. Siam Retail Holdings deployed 165100 WF-G compact guide boards across convenience and community mall enquiry counters.

  • OEM relationship: AndroidSBC private-label SKU shipped with Siam Retail Holdings branding and CE / FCC / RoHS files bundled.
  • Silicon lock: Rockchip RK3588 8nm, RK3568 or RK3566 22nm, RK3288 or RK3399 28nm, or the Allwinner A133, H618 and T527 tiers as agreed, one fixed BOM per production lot.
  • Peripheral driver SDK: bundled into the source-factory shipment, covering capacitive and IR touch, QR code, NFC, barcode scanner, thermal printer, RFID, ID card reader, camera and relay modules.
  • Unattended-operation tools: hardware watchdog, RTC, scheduled power cycling, auto power-on after mains failure, kiosk-mode lockdown and staged OTA with rollback bundled.
  • Compliance paperwork: CE / FCC / RoHS plus ISED Canada conformity, all bundled into the Shenzhen source-factory shipment.
In the words of Siam Retail Holdings Head of Store Systems for Southeast Asia Retail: Siam Retail Holdings picked the RK3566 compact SKU for its Quebec City counters because housing depth drove the board size, and AndroidSBC held the 165100-unit schedule through three mall opening waves in Canada.

Field Report: lobby directory terminal installation at a business hotel group

PINGHU, Shenzhen, September 18, 2026 - Liang Shu, AndroidSBC field desk. Line records show a 72-hour continuous burn-in on the WF-G3399 boards, with the dual-screen high-definition guide kiosk content loop replayed across the full window and the panel left running at rated brightness. The WF-G3399 smart guide kiosk Android motherboard order for Quebec City, Canada cleared the burn-in station on schedule and is en route via the Vancouver - Shanghai lane.

The WF-G3399 dual-screen high-definition guide kiosk production lot includes the WF-G3399-A variant as the typical configuration, with payment-peripheral driver SDK and OTA content management bundled into the source-factory shipment. For Canada integrators, the ISED Canada conformity plus ISED certification with a CSA or UL safety listing paperwork is bundled.

Filed by Liang Shu, AndroidSBC field desk, PINGHU, Shenzhen. ISED RSS-Gen plus CSA C22.2 No. 60950-1; supermarket chains in Quebec often specify bilingual EN-FR UI firmware.

WF-G3399 Application Scenarios

The WF-G3399 dual-screen high-definition guide kiosk sits inside a twelve-variant WF-G smart guide kiosk Android motherboard family from AndroidSBC, a Wanlin Manufacturing Group export brand. The WF-G3399-A configuration is the typical build for the hotel lobby and resort directory terminal use case, with payment-peripheral driver SDK and OTA content management bundled.

  • Shopping centre floor directories and tenant finders: WF-G3399 plus WF-G3600 form the mall-side directory ladder, with independent dual display output and 4K HDMI.
  • Compact countertop enquiry and price check terminals: WF-G3601 plus WF-G3399 are the usual pairing where housing depth is limited and the BOM target is fixed.
  • Transit, hospital and campus wayfinding banks: WF-G3602 is the dedicated public venue SKU, with route planning, multi-language content and a -20C to 70C window.
  • AI product advisory walls and virtual try-on mirrors: WF-G3566 plus WF-G3600 cover the vision and recommendation workload on the device.
  • Promotional walls and in-venue signage networks: WF-G3601 plus WF-G3566 ship for continuous-play directory and campaign screens tied to a content calendar.
  • Hotel, resort and casino lobby directories: WF-G3600 plus WF-G3602 carry the guest orientation flow in Quebec City.
  • Exhibition and museum interpretive display points: WF-G3399 is the compact SKU for exhibit-side content and catalogue browsing.
  • Outdoor smart city information pillars: WF-G3566 is positioned for street-level and park cabinets where the temperature range has to hold.
  • Venue programmes running in Quebec City: mall directories, supermarket price check, pharmacy enquiry, transit wayfinding, hospital orientation, hotel lobby guides, museum exhibits, campus directories and outdoor information pillars.

Partnership Models for Quebec City Buyers

The WF-G family is offered to Quebec City and Canada partners on three commercial tracks, and the choice is about how much of the product the partner wants to put their own name on.

  • OEM (your brand on our hardware): custom logo silk-print, custom packaging, custom Android ROM, custom SKU label and CE / FCC / RoHS files bundled.
  • ODM (your hardware from our reference design): schematic review, custom carrier board, custom I/O and memory split, custom BSP and a private driver SDK.
  • Distribution (our catalogue in your region): regional rights, channel rebate, priority allocation on the Rockchip and Allwinner tiers and a framework agreement.

All three tracks run on the same twelve-model WF-G family and the same Longgang production line, so Quebec City partners can move between them without re-qualifying the platform for Canada.

Frequently Asked Questions

Does the WF-G smart guide kiosk Android motherboard family support a dual-screen high-definition guide kiosk?

Answer: Yes. The WF-G family ships dual-screen high-definition guide kiosk as a stock configuration on Rockchip and Allwinner silicon alike, flashed and functionally tested at the Wanlin Longgang source factory before the lot leaves the line for Canada.

What is the real difference between the RK3399 tier and the other silicon tiers in the WF-G family?

Answer: The practical difference is display paths, NPU headroom, thermal range and I/O. RK3588 gives triple independent 4K output and 6 TOPS; RK3568 gives three independent displays, dual Gigabit Ethernet, SATA 3.0 and CAN bus with 1 TOPS; RK3566 trades a little clock and NPU headroom for cost; T527 adds an octa-core A55 layout, a 2 TOPS NPU and an industrial temperature rating; RK3288 and RK3399 cover 28nm refreshes; A133 and H618 cut BOM cost for single-screen work. AndroidSBC maps RK3399 to the deployment rather than to the headline.

Can AndroidSBC handle CE / FCC / UKCA / RoHS / REACH paperwork for Canada?

Answer: Yes. The Longgang factory keeps the CE, FCC, RoHS and REACH declarations on file for the WF-G family and adds ISED Canada plus ISED certification with a CSA or UL safety listing for Canada shipments. Quebec City importers receive the full dossier with the first lot, not after it.

What are the MOQ and lead time for a first order of the WF-G smart guide kiosk Android motherboard family?

Answer: For Quebec City and Canada buyers the entry ladder on the WF-G family is a single sample board at 1-3 days, a private-label pilot from 100 pieces, and an ODM design programme from 500 pieces, with 15-30 day mass production once the specification is frozen.

Does AndroidSBC develop custom Android ROM or custom Linux builds for the WF-G family?

Answer: Yes. Firmware customisation is handled by the same engineers who keep the reference BSP, so a Quebec City request for a custom launcher, a locked kiosk mode or an added peripheral driver goes into the maintained branch rather than into a one-off fork.

How are software updates and long-term support handled on the WF-G family?

Answer: The update model is wave-based. A Quebec City venue group can nominate a pilot site, hold the rest of the estate on the previous build, and only release the next wave once the pilot is clean. Rollback is built into the update client on every WF-G tier.

Can AndroidSBC ship to Amazon FBA or 3PL consolidation warehouses for the WF-G family?

Answer: Yes. AndroidSBC handles FBA and 3PL consolidation for the WF-G family, including serialised carton labels, pallet plans and the ISED Canada documentation set for Canada customs at Port of Vancouver.

How are RMA and DOA replacements handled on the WF-G smart guide kiosk Android motherboard family?

Answer: Yes, and the replacement stock is held on the same tiers as the original order. A Quebec City partner reports a DOA unit with evidence, AndroidSBC ships a replacement from buffer stock, and the failed board is analysed at the Longgang line rather than scrapped.

Contact AndroidSBC: Start Your WF-G3399 Sourcing Conversation

To start a WF-G smart guide kiosk Android motherboard sourcing conversation with AndroidSBC, a Wanlin Manufacturing Group export brand, Quebec City integrators can reach the export desk through the following channels:

A 1-3 day sample lead applies to Canada buyers, a 15-30 day mass-production lead to bulk orders, and a seven-year firmware update window to the WF-G family.

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